About JVC Canada
Where to buy
Service Depot Locator
You may now check on the status of your JVC product repair online!
JVC Canada Inc. proud service provider for Consumer and Professional Electronics for 35 years.
JVC Canada's goal in the new millennium is to become
service provider to meet our customers needs for after sales service. To that end, we have renovated our web site to offer valuable service information at your fingertips.
Consumer Products : 1.800.964.2650
Professional Products : 1.800.582.5825
JVC provides many help resources to help you use our products to its fullest potential. Follow the steps below to get help with any of our products.
provided with your equipment is your best source of information. Please read it carefully as it provides details on getting the most enjoyment out of your JVC product. Most of our manuals include a “Troubleshooting Guide” to offer possible solutions to most common problems.
If you cannot find the answer to your problem by reading your Instruction Manual, please check our
FAQ (Frequently Asked Questions)
section. By entering your model number you can access our local database for “model-specific” suggestions to resolving other common problems.
Your Authorized JVC Dealer is fully trained on use, connectivity and features of JVC products and usually an excellent source of information and assistance.
If your unit requires repair, please contact your
or you can search for the closest
Authorized JVC Service Depot
in your area.
These recommendations have been made for the quickest and most accurate resolutions to your problems. If you cannot find the solution to your specific problem through these recommended avenues, or if your issue is very technical in nature, you may contact our
Technical Support staff
Due to the high volume of email, priority will be given to issues that are technical in nature or if answers are not available in the above mentioned sources.
Please see below list for information about Windows compatibility for JVC Products.
Everio Compatibility Charts
Share Station Compatibility Chart
Manuals are available in PDF format for you to download and print. You will need the
Adobe Acrobat Reader
to view these documents.
To download the manual,
search the product catalog
, then click on the model you want. The manual is on the right lower corner of the product detail page.
JVC Canada Inc. provides a warranty on all products sold in Canada, through authorized JVC dealers.
This warranty ensures that JVC product is free, under normal use and maintenance, from any defects in material and workmanship. Please consult your warranty card for exact terms and conditions of this warranty.
Please consult the following table to see the warranty term for your JVC product:
LCD TV (25" and above)
D-ILA Rear Projection TV
Colour TV (25" and above)
Arsenal Car Audio
All other Car Audio
All other categories
Wood Cone Speakers
In-Home service to be provided where available. Where it is not available, the Purchaser must assume the responsibility and expense for the proper packing, shipment, and all costs associated with the delivery of the equipment to and from the closest JVC Authorized Service Centre.
90 days warranty on the lamp.
Revised on 10-Feb-2011. Subject to change without notice.
Please take a moment to register your new JVC product online.
Please note that American Consumers must register their JVC purchases with
or for further information call 1 800 252-5722.
East Coast Transistor
2 Marlborough Road
West Hempstead, NY 11552 USA
Toll Free Phone: 1 (800) 776-2626
Toll Free Fax: 1 (800) 733-5904
Mon-Fri: 9:00 am – 5:30 pm EST
Saturday & Sunday : Closed
Procision HD Camcorder
HD Everio Flash Memory
HD Everio 3D Camcorder
Speakers & Subwoofers
Home Theatre Systems
Jobs at JVC
JVC World Wide Web Site
Terms & Conditions
© 2015 JVCKENWOOD Canada Inc.