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You may now check on the status of your JVC product repair online!
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 JVC Canada Inc. proud service provider for Consumer and Professional Electronics for 35 years.
JVC Canada's goal in the new millennium is to become the best service provider to meet our customers needs for after sales service. To that end, we have renovated our web site to offer valuable service information at your fingertips.
Consumer Products : 1.800.964.2650
Professional Products : 1.800.582.5825
 Getting HelpJVC provides many help resources to help you use our products to its fullest potential. Follow the steps below to get help with any of our products. | The Instruction Manual provided with your equipment is your best source of information. Please read it carefully as it provides details on getting the most enjoyment out of your JVC product. Most of our manuals include a “Troubleshooting Guide” to offer possible solutions to most common problems. |  | If you cannot find the answer to your problem by reading your Instruction Manual, please check our FAQ (Frequently Asked Questions) section. By entering your model number you can access our local database for “model-specific” suggestions to resolving other common problems. |  | Your Authorized JVC Dealer is fully trained on use, connectivity and features of JVC products and usually an excellent source of information and assistance. |  | If your unit requires repair, please contact your Dealer or you can search for the closest Authorized JVC Service Depot in your area. |
These recommendations have been made for the quickest and most accurate resolutions to your problems. If you cannot find the solution to your specific problem through these recommended avenues, or if your issue is very technical in nature, you may contact our Technical Support staff  .
 Please noteDue to the high volume of email, priority will be given to issues that are technical in nature or if answers are not available in the above mentioned sources.
 Windows CompatibilityPlease see below list for information about Windows compatibility for JVC Products.
Everio Compatibility Charts
 User ManualsManuals are available in PDF format for you to download and print. You will need the Adobe Acrobat Reader® to view these documents.
To download the manual, search the product catalog, then click on the model you want. The manual is on the right lower corner of the product detail page.
 WarrantyJVC Canada Inc. provides a warranty on all products sold in Canada, through authorized JVC dealers.
This warranty ensures that JVC product is free, under normal use and maintenance, from any defects in material and workmanship. Please consult your warranty card for exact terms and conditions of this warranty.
Please consult the following table to see the warranty term for your JVC product:
| Product | Parts | Labour | | LCD TV (25" and above)1 | 1 year | 1 year | | D-ILA Rear Projection TV 1 | 1 year | 1 year | | Colour TV (25" and above)1 | 1 year | 1 year | | Receivers2 | 2 years | 2 years | | Home Speakers2 | 2 years | 2 years | | Front Projectors3 | 2 years | 2 years | | Arsenal Car Audio | 2 years | 2 years | | All other Car Audio | 1 year | 1 year | | AC Adapters2 | 90 days | 90 days | | Remote Controls2 | 90 days | 90 days | | Headphones | 90 days | 90 days | | Microphones | 90 days | 90 days | | Projector Lamps | 90 days | 90 days | | All other categories | 1 year | 1 year | | Wood Cone Speakers | 5 year | 5 year | 1 In-Home service to be provided where available. Where it is not available, the Purchaser must assume the responsibility and expense for the proper packing, shipment, and all costs associated with the delivery of the equipment to and from the closest JVC Authorized Service Centre.
2 Purchased Separately.
3 90 days warranty on the lamp.
Revised on 10-Feb-2011. Subject to change without notice.
 Please take a moment to register your new JVC product online.
 Warranty Registration
 American ConsumersPlease note that American Consumers must register their JVC purchases with JVC America or for further information call 1 800 252-5722.
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Parts DistributorsJVC Canada Inc. does not sell Parts directly to the consumer. Parts can be ordered through any JVC Parts Distributor or local Authorized JVC Service Center across Canada. The following are our Parts Distributors:
OntarioGlobal Electronic5600 Timberlea Blvd Mississauga, ON L4W 4M6 Web: www.globalsemi.comPhone: 905 624-8516 Fax: 905 624-9044 Toll Free Phone: 1 800 668-8776 Toll Free Fax: 1 800 387-6980  Class A Electronics1895 Clements, Unit 126 Pickering, ON L1W 3V5 Phone: 905 428-0200 Fax: 905 428-8024 AAB-Tech Electronics Inc.1050 McNicoll Ave, Unit 10 Scarborough, ON M1W 2L8 Phone: 416 490-0200 Fax: 416 490-8764 British ColumbiaNippon Video & Sound Ltd.180-3771 Jacombs Road Richmond, BC V6V 2M5 Web: nipponvideoandsound.caPhone: 604 270-2820 Fax: 604 270-3359 QuébecPrestige ElectroniqueLocal A14 8245 Boulevard Taschereau Brossard, QC J4Y 1A4 Web: prestigeelectronique.comPhone: 450 445-5000 Fax: 450 445-2330 Toll Free Phone: 1 888 445-5008
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